As all our apartments are located within a residential buidling, strict house rules apply. We ask for your understanding and compliance to guarantee a perfect stay or all our guests and to protect our neighbours.
On accepting the keys, you agree to the rental terms and conditions of The Hague Tower, including payment of a deposit when applicable and the fines below in case of non-compliance. A copy of your ID will be registered at check-in. Please note that non-compliance with the house rules will lead to immediate cancellation of your stay, without any right to a refund.
- Check-out time is 12:00 noon
- There is a strict non-smoking policy in the apartments and the entire building. The maximum penalty for smoking and resetting the fire alarms is €1500,-. When you trigger the smoke alarm, the Fire Brigade needs to reset all systems and the building may need to be evacuated.
- Maximum occupancy is 2 guests. Only if reserved in advance, a maximum of 2 extra guests can stay at an additional charge per night. The charge for non-registered guests is €150,- per guest, per night. Your stay can be terminated if not registered guests are present in your apartement.
- Private parties or dinner parties are not allowed at the apartments, this is a residential building. Hosting a party will automatically cancel your right of stay and carries a penalty of €750,-. The Hague Tower has 24h security. Loud music or noise is not allowed. Also, the use of laughing gas or drugs is strictly forbidden and carries the same penalty.
- You agree to video recording of all visitors at the entrance, in the elevators and all corridors of the building. Video recording is made available to the Police upon request.
- You agree to electronic monitoring of the sound levels in your apartment. No recording of any type takes place, only a registration of sound levels. If you cause a sound alarm and we have your mobile phone number on record, a first warning will be issued by phonecall to you. If you cause a second alarm, the security company will be notified and may terminate your stay.
- Between 23:00-07:00hrs there is a no noise policy for the apartments and the building
- Police, Fire Brigade or Ambulance please call 112.
- Please check your nearest emergency exit and do not use the lifts in case of a fire.
To contact The Hague Tower reception please call 070-3051000, or outside our opening hours call Westvliet Security on 070-3900254.